Terms and Conditions for EmeraldWay Coaches Online Platform

Welcome to the online platform of EmeraldWay Coaches. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and online booking functionalities, including but not limited to intercity and regional bus travel, guided coach tours, charter bus services, group travel planning, and ticketing solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our online platform or services.

1. Acceptance of Terms

Your use of our online platform and services constitutes your unequivocal acceptance of these Terms, as they may be updated from time to time. It is your responsibility to review these Terms regularly. Continued use of our services after any amendments signifies your acceptance of the revised Terms.

2. Services Provided

EmeraldWay Coaches provides transportation and travel services including:

All services are subject to availability, schedule changes, and our specific terms and conditions for each service, which will be provided at the time of booking.

3. Online Bookings and Payments

When making a booking through our online platform, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed. All payments processed through our platform are secure. Fares, charges, and payment terms will be displayed during the booking process.

4. Cancellations and Refunds

Our cancellation and refund policy varies depending on the type of service booked (e.g., standard coach travel, guided tours, charter services). Specific terms regarding cancellations, modifications, and refunds will be clearly stated at the time of booking and on your confirmation. Please review these details carefully before completing your purchase.

5. Passenger Conduct and Responsibilities

Passengers are expected to comply with all lawful instructions from EmeraldWay Coaches staff and drivers. Disruptive, abusive, or unsafe behavior is strictly prohibited and may result in refusal of service without refund. Passengers are responsible for their personal belongings. While we endeavor to ensure the safety of all passengers, EmeraldWay Coaches is not liable for loss or damage to personal items.

6. Limitations of Liability

EmeraldWay Coaches strives to provide reliable and efficient services. However, we do not guarantee uninterrupted or error-free service, nor do we guarantee the complete absence of delays. In no event shall EmeraldWay Coaches, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our service; (ii) any conduct or content of any third party on our service; (iii) any content obtained from our service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Intellectual Property

All content on our online platform, including but not limited to text, graphics, logos, images, and software, is the property of EmeraldWay Coaches or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site without prior written consent from EmeraldWay Coaches.

8. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Ireland.

9. Contact Information

If you have any questions about these Terms, please contact us at:

EmeraldWay Coaches
2847 Merrion Road, Suite 12
Dublin, Leinster, D04 V2Y6
Ireland